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Terms & Conditions

Our reputation for customer service has been key to our current and on-going success, offering a personal service and ensuring that our customers are happy with their purchases.

Our aim is to deliver goods no later than 3-5 working days from date of order. However should an item be temporarily out of stock please allow up to 7 working days for delivery unless otherwise advised. Order acknowledgement will be advised by e-mail within 12 hours of receipt.

Shortages and/or damage must be reported to us in writing within 3 working days otherwise the goods will be non-returnable. If damage has been sustained please retain all packaging, as our carriers will refuse to uplift unpacked goods.

Payment

Payment can be made by Maestro, MasterCard and Visa debit/credit card. We reserve the right to amend prices at anytime.

What are Verified By Visa and MasterCard SecureCode?

Visa and MasterCard have developed authenticated payment capabilities to improve online transaction security and to help encourage the growth of e-commerce. By creating a virtual signature in the form of a password chosen by you when you sign up, Visa and MasterCard hopes to move toward guaranteed payments for merchants and provide a safer online commerce experience for Cardholders.

Verified By Visa and MasterCard SecureCode enable two parties (card holder and card issuer)  to authenticate each other by exchanging digital certificates (electronic identifications) before proceeding with an online transaction, assuring the Cardholder that he is dealing with a legitimate merchant and providing the merchant with proof of participation of the real Cardholder. This gives both parties the confidence to proceed and creates a digitally signed record of the transaction that can be verified afterwards.

For more details about the two schemes please refer to the following links:

• Verified by Visa 
• MasterCard SecureCode

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Returns Policy

If you are unhappy with your purchase for any reason you can return it to us, in an unused 'as new' condition, within its original packaging, within 7 days of delivery and receive a full refund (less delivery costs).

All Returns to be sent to:

EyeSolutionsOnline
PO Box 3397
Barnet
Herts
EN5 9DJ

Forum

The Laws of England govern this contract and any dispute(s) arising from the sale of goods by EyeSolutionsOnline. will be resolved in the Courts of England. It is intended that variations of these Terms and Conditions should only be done by written agreement.

Copyright

The material on this site is copyright protected and may not be scanned, reprinted or copied in whole or in part without the written consent of EyeSolutionsOnline. Copyright © EyeSolutionsOnline.

Disclaimer

Goods purchased from EyeSolutionsOnline are at the request of the purchaser. We are unable to offer advice as to their suitability for individuals. The information we offer is for guidance purposes only.

This website provides some general information about eyecare It is not intended to provide medical advice. If you suspect that you have a vision problem or a condition that requires attention, consult an eye care professional as soon as possible for advice on the treatment of your own specific condition and for your own particular needs.

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